Privacy·

rnexx (« we », « us », « our ») operates the website rnexx.tech and provides digital design, development and automation services from Douala, Cameroon. This policy explains what information we collect, why we collect it, and how we handle it.

Information we collect

• Contact form data — name, email address, company (optional), project details and any message you send us.
• Technical data — IP address, browser type, device information and pages visited, collected automatically through standard server and analytics logs when enabled.
• Communications — emails, calendar bookings (e.g. Calendly) and messages sent via social channels linked from our site.

How we use your information

We use the information above to:

• Respond to enquiries and project requests
• Prepare proposals, quotes and deliver contracted services
• Improve our website, portfolio and client experience
• Comply with legal obligations where applicable

We do not sell your personal data to third parties.

Legal basis

Processing is based on your consent (contact form), our legitimate interest in operating and improving our business, and performance of a contract when you become a client.

Data retention

Contact enquiries are kept for up to 24 months unless a business relationship continues. Project-related records may be retained longer for accounting, legal or contractual purposes.

Third-party services

We may use trusted providers for hosting, email delivery, analytics, scheduling and payment processing. These providers process data only on our instructions and under appropriate safeguards.

Your rights

Depending on your location, you may have the right to access, correct, delete or restrict processing of your personal data, and to withdraw consent where applicable. To exercise these rights, contact us at hello@rnexx.com.

Security

We apply reasonable technical and organisational measures to protect your data. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

Changes

We may update this policy from time to time. The « Effective » date at the top will reflect the latest version.

Contact

Questions about this policy? Email hello@rnexx.com or write to rnexx, Cameroon, Douala, BAO Bonamoussadi.